Legal

Privacy Policy

Ascend Capital Partners  ·  Last Updated: January 1, 2025  ·  Effective Date: January 1, 2025

Introduction

Ascend Capital Partners ("Company," "we," "us," or "our"), located at 8000 Towers Crescent Drive, Vienna, VA 22102, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ascend-capital-partners.com or submit an inquiry for our financial services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. If you have questions, contact us at eric@ascend-capital-partners.com.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you submit a funding inquiry, contact form, or otherwise interact with us, including:

  • Name and contact information (first name, last name, email address)
  • Business information (business name, industry, funding needs)
  • Financial information necessary to evaluate your funding request
  • Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is used for site analytics and security purposes.

How We Use Your Information

We use the information we collect to:

  • Evaluate and process your business funding inquiry
  • Communicate with you about your application and our services
  • Provide customer support and respond to your requests
  • Send administrative information (policy updates, account notices)
  • Send marketing and promotional communications (only with your explicit consent)
  • Improve our website and services
  • Comply with applicable laws and regulations
  • Detect and prevent fraud or other illegal activity

Sharing of Your Information

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., CRM platforms, email service providers), under strict confidentiality agreements
  • Legal Compliance: Where required by law, regulation, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets
  • Protection of Rights: To protect the rights, property, or safety of Ascend Capital Partners, our clients, or others

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

SMS & Text Message Communications

If you have provided express written consent on our contact form to receive SMS/MMS text messages from Ascend Capital Partners, the following terms apply to our text message program.

Program Description

Ascend Capital Partners may send recurring marketing and promotional SMS/MMS messages, including information about our financial products, services, offers, and updates, to the mobile number you provided. Messages are sent using an automated telephone dialing system (ATDS).

Frequency & Rates

Message frequency varies. You may receive up to 4 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message from us. After opting out, you will receive a single confirmation message. To re-enroll, reply START or submit a new consent form.

Help

Reply HELP for assistance with our text message program. You may also contact us at eric@ascend-capital-partners.com.

Consent

Consent to receive marketing and promotional SMS/MMS messages is NOT a condition of purchase. You are not required to consent in order to receive our financial products or services.

Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at eric@ascend-capital-partners.com.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain site features.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, contact us immediately so we can take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: